For Tenants in London, Ontario
Find a place you'll
actually want to live in.
Professionally managed rentals in London, St. Thomas, and Strathroy. Fast responses, clear terms, and a landlord who picks up the phone.
What Renting With Us Looks Like
We treat your rental like a home, not a transaction.
24h
Response to maintenance requests
48h
Application decisions
100%
Ontario Standard Lease — always
0
Surprise fees or illegal deposits
Step by Step
How the application process works
01
Browse and book a viewing
Find a listing you like and book a viewing directly through the property page. Most viewings happen within 48 hours of request.
02
Submit your application
After viewing, we send you a digital application. Takes about 10 minutes. No fee to apply.
03
Verification
We verify: photo ID, proof of income or enrollment, 6 months of bank statements, a soft credit check (no impact to your score), and a previous landlord reference.
04
Decision within 24–48 hours
We review applications in the order received and contact you with a decision. If approved, we move to lease signing.
05
Sign and move in
Sign your Ontario Standard Lease digitally. Pay first and last month's rent on signing. Keys on move-in day.
What We Require
- Government-issued photo ID
- 3 most recent pay stubs or employment letter
- 6 months of bank statements
- Soft credit check (link sent via email — no impact to score)
- Previous landlord reference (name + phone)
- First and last month's rent on approval
Ontario Residential Tenancies Act
Your rights as a tenant in Ontario
Ontario has some of the strongest tenant protections in Canada. These are not suggestions — they are the law, and we follow them.
Rent increase limits
Your landlord can only raise your rent once per year and must give 90 days written notice. The 2026 provincial guideline is 2.5%. Units first occupied after November 15, 2018 are exempt from the guideline.
Landlord entry rules
Except in emergencies, your landlord must give 24 hours written notice before entering — and only between 8 a.m. and 8 p.m. Unauthorized entry is a violation of the RTA.
Maintenance is your landlord's job
Your unit must be kept in a good state of repair and comply with health and safety standards. If something breaks, submit a written maintenance request and keep a copy.
Eviction requires a legal process
Your landlord cannot change locks, remove your belongings, or cut utilities to force you out. The only legal path is through the Landlord and Tenant Board, and most notices have a 14-day+ response window.
You can have pets
A no-pets clause in a lease is generally unenforceable under the RTA. Your landlord can only refuse to renew on pet grounds in very limited circumstances.
First + last only
A landlord can only legally collect first and last month's rent upfront. A 'damage deposit' or 'key deposit' beyond this is not permitted under Ontario law.
Questions about your specific situation? Landlord and Tenant Board (LTB) or CLEO (free legal info) are free resources.
Common Questions
FAQ for Renters
What do I need to apply?+
Government-issued photo ID, 3 most recent pay stubs or a letter of employment, 6 months of bank statements, a soft credit check (link sent via email), a previous landlord reference, and first and last month's rent on approval.
I'm an international student with no Canadian credit history. Can I still apply?+
Yes. We work with international students and newcomers regularly. Be upfront about your situation, provide your enrollment letter and financial documentation, and offer a co-signer if possible. A larger deposit may also help.
Can I apply if I've never rented before?+
Yes. For first-time renters, we may ask for a personal reference (professor, employer, or family friend), proof of income or a co-signer, and additional financial documentation. Just be upfront about your situation.
Are pets allowed?+
Pet policies vary by property and are listed on each unit's page. Under Ontario's RTA, a no-pets clause is generally unenforceable — but we do ask that you disclose your pet during your application.
What is the lease term?+
Most units are offered on a standard 12-month lease that converts to month-to-month after the initial term. If you need a different arrangement, ask us — we can discuss options.
How do maintenance requests work?+
Submit through your tenant portal anytime. We confirm receipt and dispatch within 24 hours for non-emergencies. Emergencies (no heat, flooding, no hot water) are handled immediately.
Can my landlord raise my rent mid-lease?+
No. Rent can only increase once per year and only after the initial lease term, with 90 days written notice. The 2026 guideline is 2.5%. Units first occupied after November 15, 2018 are not subject to the guideline.
What utilities are typically included?+
It varies by unit — each listing clearly states what's included. Common setups: some include heat and water, others are utilities-excluded. Always confirm before signing.
Still have questions? Call (519) 697-1227 or send us a message.
Free Renter Guides
Everything you need to rent in Ontario
Plain-language guides on your rights, your lease, and how to navigate renting in London.
Ontario Tenant Rights
Renting in London, ON
Find Your Next Place
Tell us what you're looking for.
We'll match you with available units, or alert you the moment something opens up.